하얏트 플레이스 플러싱/라가르디아 에어포트

It’s very good

Hamza, 4박 가족 여행, 2021년 11월 8일

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good stay

The location is good hotel was very nice and comfortable

LLOYD, 5박 출장, 2021년 11월 3일

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Disappointed with hyatt services

Please see the email I wrote to the hotel manager on Saturday morning and still no reply . I am very disappointed ☹️ I am writing this email in extreme disappointment for my experience during my stay. I was initially assigned room#410 on 10/14/21. I stayed in that room for 2 nights while my room Air conditioning system was broken. I set temperature at 66F. However for 2 consecutive nights, my room temperature remained at 77F. I was unable to sleep in that hot room. I called front desk and complained to several people for same matter.I was reassured every time that someone will take care of it which never happened in 2 days. Finally on 10/16/21 morning, after 2 nights of my stay, my room was finally changed to 415. All of this experience was very disappointing. I expect better customer service and deserve comfortable stay.

Sonia, 3박 가족 여행, 2021년 10월 14일

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Disappointing!

To make short Stop for one night at New York after a long flight 4 pieces of luggage No portage service at the hotel I was left with my luggage at the entrance and the manager told me we are a three star hotel madame we don’t help with luggage A young receptionist felt bad and helped me though as there was no cart the day I arrived and the day I left No USB charger in the room so I couldn’t use my cable and again no plug in was provided to help charge my phone I had to go to the nearest Target to buy one at 9pm The next day no need to precise that I had to deal with my luggage alone with no help and no cart Fortunately, my flight was early in the morning I could take the free shuttle that was only provided in mornings and one time each hour which is not precised by the way Over all, this hotel has the Hyatt name only Clean rooms but definitely not up to the chain reputation Extremely disappointed NB: the night cost was 289 US dollars

Yasmine, 1박 여행, 2021년 10월 9일

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Nice hotel. Parking is a mess.

Was placed in a Handicapped equipped room so the shower had no sill, meaning water went everywhere, and th shower head was 4' off the ground. I'm 6'3". Front Desk could not tell me how to retrieve may car from Valet, or how long it would take. The just gave me a (wrong) phone number which was never answered. The parking guys were great, but the "Valet" parking the hotel offers is you drive around the block and down into the garage, then they park it from there. So if you go to the hotel entrance to unload, you must then drive about a mile around 5 blocks (due to one ways) to get to the parking garage on the next street over. They should tell anyone who reserves a room about the parking situation, as it's very frustrating after a 7 hr drive, to go another 25 minutes in bumper to bumper traffic to get to the parking garage, which is just around the corner. But the hotel is nice.

Gregory, 1박 가족 여행, 2021년 9월 7일

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Clean facility and rooms, friendly staff

Gregg, 1박 가족 여행, 2021년 8월 28일

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Overall, recommend.

Great hotel!

Haley, 1박 가족 여행, 2021년 8월 25일

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Great location for Citifield.

Mary Ann, 2박 가족 여행, 2021년 8월 24일

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Not much

Trenton, 1박 가족 여행, 2021년 8월 21일

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Overpriced for 3-star

It was overpriced for a 3 star hotel ($318 after tax!) Room and bathroom size was ok. The sink drain stopper was not installed properly and the water could not drain. The only toiletry item provided was one small soap bar. Room rate included simple hot breakfast for two. Caution: flimsy paper plates and plastic utensils!! I sat down at a table near coffee station and the hotel staff kept walking behind me which was quite disturbing especially when dining. Overall I just did NOT think it was worth $318 for one night stay.

1박 출장, 2021년 8월 15일

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