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Amazing experience!! Loved the staff and the backyard with the tree house view!

Great charming hotel with a family vibe. I met this old guy outside the hotel that we are staying in Hilo, Hawaii. He looks like he is homeless but he is surviving with dignity paying for his rent and food. However he doesn’t have much for himself. He has been making these coconut tree leaf art and placing it around the hotel and even making on demand for kids, but doesn’t sell any of them. Such a rare find in a remote Hawaiian town. It felt really good to talk to him and realize what in life is more important. To give away stuff to others without any expectation :) If you happen to visit Hilo in the Big Island, please stop by near Wild Ginger Inn and meet Charlie, who usually is by the curb making his art and share a few kind words. If you are generous, buy some of his art. He would just give them away if you can’t afford it.

Overall nice hostel for the price.

Lots of unfulfilled potential. Great garden area and open lobby/picnic area. The building itself if shoddy. With some work this could be a gorgeous boutique hotel/hostel. I understand they have various levels of service.

I don't recommend this hote! Terrible service and owner is rude. Stay at the Hilo Seaside Hotel instead. Locally owned and operated with top notch service and the staff is very friendly. Highly recommended by the book Big Island Revealed.