브리지워터 호텔, 트레이드마크 컬렉션 바이 윈덤

When we checked in we were given a room that was filthy and not cleaned. The second room given was dark, tiny windows above the beds with very little view if any. There was no house keeping. We were there for 4 days. The staff was nice for the very limited interaction had. The hotel is in walking distance to shops ( most closed right now), restaurants, and right across the street from the water.

its a decwnt place to sleep and shower at. wish there was breakfast tho

The stay waa good, corner room with two double beds and a/c & Heater both available. They were very accommodating to our needs. Since they only opened a week back due to COVID-19, they were excited to welcome guests and let me tell you, it was FULL.

I stayed just one night. Everything was clean and comfortable, staff were all helpful. The man staffing the breakfast buffet was especially nice. I haven’t seen most hotels charge an extra $10 for a breakfast, but this one does.

Good location. Shower was tiny but bathroom was clean. A glitch at the end of the stay when they did not have a driver to take my group of 3 to the airport at 6am...which was requested 2 days earlier and confirmed the night before. When finally rectified (the breakfast attendant drove us) the manager was no where to be seen and gave no apologies.

Made arrangements for shuttle to the airport for departure, but when time arrived, they didn't have a shuttle available. They had to scramble to find myself and another group a way to get to the airport.

Room was clean, bed was adequate... but a series of small, odd little issues just left me wishing I'd tried somewhere else. First night there, I was given a recommendation to a restaurant next door, right outside the "back door". When I got to the door, it had a big sign on it that said it was alarmed as an emergency exit only, I went back to the front desk where they clarified that the sign was incorrect and it was ok to use the door. They did NOT tell me that -I wouldn't be able to re-enter at that door. The TV did not work in my room, and I was told that if it wasn't working the next day, to let them know and they would move me to a different room. If moving me would fix the problem, why not move me now? There was no info in the room describing the locations of the various amenities (ice machine, vending machines, etc), so when I asked at the front desk, they directed me to the basement level, where I spent several minutes searching, and finally had to return to the front desk for help... they told me "oh, there is a little room down there that says 'employees only', The vending machines are in there". The vending machine promptly stole my dollar, and they couldn't help me. Um, ok. The next day, TV was still not working, and the only room they had to move me to was the room right by the elevators. As the first room I was in was already noisy (due to loud neighbors and a heater that knocked and ticked all night), I accepted that, and slept very little.

Great location in downtown Fairbanks. Hotel has recently been updated.

Quick pickup from airport by friendly Jordan. Nice friendly Evelyn checked us in promptly. Suggested a takeout place. As other restaurants were closed at 9 pm. Quiet room and comfortable.

We enjoyed our stay at Bridgewater Hotel. The hotel is located in a very picturesque area on the river. We stayed there in winter and had a comfortable stay. Staff were extremely friendly and helpful. Breakfast is a nice addition. We would recommend this hotel and stay again ourselves.