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Chena Hot Springs Resort

2.5 star property
Mountain hotel with outdoor pool, near Chena Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chena Hot Springs Resort

Exterior
Aerial view
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Exterior
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski rentals
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

- 2 double Bed | Free WiFi, bed sheets

- 2 double Bed

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk - 0.1 km
  • Aurora Ice Museum - 2 min walk - 0.2 km
  • Angel Rocks Trailhead - 13 min drive - 12.8 km
  • Tors Trailhead - 24 min drive - 27.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Chena Hot Springs Resort offers a fantastic location, putting you just steps from Chena Hot Springs. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or reflexology. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

English, Japanese, Spanish

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Playground

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Canoe
  • Cross-country skiing
  • Snowmobiling
  • Snowshoeing
  • Fishing
  • Rafting nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort offer free cancellation for a full refund?
Yes, Chena Hot Springs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chena Hot Springs Resort?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 11:30 PM.
Are pets allowed at Chena Hot Springs Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Chena Hot Springs Resort?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Chena Hot Springs Resort?
Check-in start time: 4 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM.
What is there to do at Chena Hot Springs Resort and nearby?
During the winter, enjoy onsite recreation like cross-country skiing and snowshoeing and return when the snow melts for horseback riding and fishing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Chena Hot Springs Resort also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Chena Hot Springs Resort?
Yes, there's an onsite restaurant.
What's the area around Chena Hot Springs Resort like?
Chena Hot Springs Resort is located a short 1-minute walk from Chena Hot Springs.

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sarah, 2-night trip
Verified Hotels.com guest review

6/10 Good

A Unique stay
Chena Hot Springs is definitely a unique place to visit. The hot springs themself were great, and it's worth the visit just to experience them. We stayed for two nights and I can't imagine staying longer unless you were absolutely focused on seeing the northern lights and are ok waiting for a weather window. We did not see them, it was overcast the whole time. They also don't really offer wake up calls, so we had to just periodically keep on checking. We stayed in a Fox River room. It was clean- but nothing special. Our first room was ridiculously hot with no way of cooling it even with the windows open. It was in the 30's outside. The thermal heat was radiating up from the ground. They were super accommodating and moved us to a room on the 2nd floor that was much cooler. There is a TV but only a couple channels come in and the only one that came in clearly was Fox News. There is not a fridge or microwave in the room which made it difficult to bring leftovers from the restaurant or keep room drinks cold. The restaurant itself was very good and had many options which is good since it is the only option for all meals. Though there is a Cafe with frozen stuff you can heat up in their microwaves if you want. We went to the ice museum- it was neat though I am not sure it is worth the $20, but there is little else to do so I would plan on it. All of the hotel staff were super friendly. Overall, I am really glad we went and enjoyed it, but do not see the need to go back.
Heather, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dwight, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

CHS is a nice 2 night stop.
Chena Hot Springs was chosen for the several activities in the area. They ranged from kids activities, to hiking, to hot spring soaks, to Aurora light watch. A really nice ice museum was worth the visit. The hot springs run off-grid so there are amenities missing you would expect at other lodging venues, like individual room heaters. I've read where the staff will provide a portable for you if asked, but i found the rooms and covers plenty warm enough for autumn. A tour of the geothermal power plant is available. It should be interesting but I didn't do it. Hot springs are not like Japanese onsens and allow public soakings for both genders, which means bathing suits, not birthday suits. Try to visit the local restaurants during non busy times as a limited number of waiters are available and waits can be long for service.
2-night trip
Verified Hotels.com guest review

6/10 Good

The receptionist was very pleasant . The key to our door didn’t work , the floor was dirty and sticky near the top of the bed , the heating was stuck on high and the room controls did not work The hot springs were fun, but the towel they provide doesn’t dry anything ! The food in the restaurant was very tasty and Jorge a was very nice waiter .
Ann, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jessica, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Do not go here- needs an overhaul!
This place needs an overhaul. Most of it is shabby and messy. Our room in Fox cabin was not very clean- sticky stuff on the floor between the beds. We found a live mouse on one of the beds one evening. There was a lot of noise late at night outside our room which was next to the activity center where ATV tours went out from. Our door had about a 2” gap that let in light as well as the mouse and combined with thin walls, we were awakened several times by others coming or going at all hours of the night/morning. We could not adjust the heat in the room- it very warm and we had to open the windows to 40 degree temps outside and run the fans. If you want food, you have to use their overpriced restaurant or market. Anything else is at least an hour’s drive. We knew this and brought our own, but there is no fridge or microwave- only a tiny coffeemaker. The hot springs are nice, but the changing rooms are filthy and lack privacy. The hot tubs and pool also were dated and looked dirty. The ice museum is also a mess- most of the sculptures are broken and if you want to not be too cold at 28 degrees, they have filthy parkas to borrow. On a good note, the staff are all very pleasant- and come from all over the world. Until the owners decide to reinvest in improvements, I do not recommend you go here.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Way to relax
Wish I could have stayed longer. Hot springs were amazing. Beautiful grounds with lots to do. Food and service was good.
Sharon, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay and visit. The hot springs were wonderful. Friendly staff and all worked well.
Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was very peaceful and lots to do. Recommend the greenhouse tour.
Carol, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Theresa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Masumi, 1-night trip
Verified Expedia guest review

6/10 Good

Nice, bit outdated
Jessica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay
Zhengjie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff and service was excellent and fun. Steak was marginal at best. atmosphere was great. Would return.
Roberta, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Hair dryer was not working, dirty floors and water quality not good at all.
Abhishek, 1-night family trip
Verified Expedia guest review

4/10 Fair

The only thing we actually liked was going into the hot springs early Sunday morning, we had the whole place to ourselves, that was the highlight of our stay! Other than that the restrooms were disguising and looked like they had not been cleaned in 5 years !! The overall vibe of the place was not calm and peaceful, it was totally opposite of what we expected! The restaurant was below average and short staffed. The ice museum was a joke, it was so small and unimpressive! Don’t waste your money!! I would not recommend this place to any of my friends or family .. there are much better places to stay!
Natasha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

salomon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

This was a quaint resort with good food and a nice bar. We really enjoyed the hot springs and ice museum. Staff was friendly. Shuttle is expensive. We rented a vehicle for less.
Kathy, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Kathleen, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

We went for the hot spring. There are a few neat artifacts laying about the property. We stayed in the newer building and the room was great. The tv remote was not functional and I ended up unplugging the tv. The shower house floor was always covered in water (they could use some drainage mats by the lockers so your pant legs don’t get wet) and half the showers were taped off and the toilets didn’t all flush properly. The staff were all friendly and helpful. The beds were very comfortable.
Dawn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2024 cruise
We had a good time especially enjoying the hot spring pool. Didn’t realize that the room had no A/C and unfortunately it was 80 degrees. They did supply fans though that made it manageable during the night. Other then the hot weather that they can’t control it was a good stay
Leslie, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"restaurant was excellent."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
4:00 PM
Check-Out Time
11:00 AM