All around absolute worse customers services and rooms
Kevin
Kevin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 11์ผ
Luis
Luis ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
LaToya
LaToya ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
Lisvett
Lisvett ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 26์ผ
Mallorie
Mallorie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Family atmosphere
Outstanding family environment! Had 3/2 villa. Clean, great instructions left for us, full kitchen, nice clean pools with towels included, washer/dryer. Easy check in process. Liked the text messages for information and any questions. Will definitely go back again.
MaryAnn
MaryAnn ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 24์ผ
Building 5000 noises due roof repairs
They gave us a room where they were doing roof repairs and the noise since 7am was unbearable. They closed the parking lot and the entrances to the apartment, which made it difficult for us since we were carrying a baby, luggages and groceries.
Ettiene
Ettiene ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
Stayed in a villa. Itโs so wonderful and the grounds are very well maintained. Some of the villas are a little dated but the cleanliness and condition of the units makes up for it.
Natalie
Natalie ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 16์ผ
This villa was very clean and neat. There was a lot of space and the kitchen was well stocked with utensils and appliances.
Hannah K
Hannah K ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 15์ผ
Outdated, smelly, spacious but needs better some deep cleaning and maybe update carpets at least everything is out if style on that unit
Pastor
Pastor ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 15์ผ
Jenna
Jenna ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 13์ผ
Could hear a lot of noise upstairs
Desirae
Desirae ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 12์ผ
Natae
Natae ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 8์ผ
They gave us a whole different room than what I paid for. I specifically wanted a one bedroom with a balcony/ patio as described on the website and instead I got a two bedroom with no balcony/patio. When I asked the front desk I was just received with attitude claiming that it was an โupgradeโ since we only paid for a one bedroom. I didnโt ask for an โupgradeโ I wanted my room with the balcony.
In addition to the front desk lady being rude and not helpful. We had a leak in the laundry room (not that big of a deal since we werenโt going to use that room anyways) but still a leak with a huge puddle! When I called the front desk I was told that โitโa too late they canโt do anything about it at the moment and that I would have to call back at 10am to tell the maintenance team.โ When I asked if she could leave a note so I didnโt have to call and all I was told was โno we donโt do that.โ
Iโm sorry but Iโm on vacation Iโm not trying to be on the phone waiting around for maintenance an issue that they didnโt really care to solve. Horrible experience. Horrible service.
Pedro
Pedro ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 4์ผ
Benjamin
Benjamin ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 3์ผ
Chantish
Chantish ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
It was our first time in the villas. Absolutely loved it. We have always loved the property as a whole very family friendly and you honestly donโt have to leave if you donโt want too. They have everything you need would want to do.
Natalie
Natalie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
It was amazing. We definitely enjoyed all the pool
Sandra
Sandra ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Idania
Idania ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
claudia
claudia ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 24์ผ
Sarah
Sarah ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 20์ผ
This place is usually great but not this time
Checked in at 10:15pm. Was told we could not get a pack and play past 10pm..I had to make a bed for my baby on the FLOOR. This hotel is right between Disney. Obviously families are traveling with children and my baby was on my reservation and should have had a safe, clean space to sleep. There was nothing they could do for us. Also our room 235C Horrible. Parking lot spotlight shines directly into your bedroom at night. Like a literal police spotlight. I asked for a curtain they never brought one or did anything about it. We got horrible sleep. Missed an entire day of Disney because we couldmy even rest to wake up early enough to go.
Morgan
Morgan ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 13์ผ
Mother's Day weekend get away
Our stay was awesome! The front desk clerk was great,he answered all of our questions and explained where everything was located.