They had a wedding and guests were leaving after midnight, drunk, keeping us awake for hours.
Our room had no aircon and was completely roasting - we had to sleep with balcony door open - sadly overlooking parking. We couldn't sleep until all wedding guests were done with their drunk singing, taxi rides etc. I was contemplating driving back to London because whats the point of coming to countryside if you can't sleep because of noise?? The staff didn't control the situation at all, guests were running up and down our floor laughing like crazy and screaming. Way past midnight.
They can't call themselves Hotel & Spa as they no longer have the Spa bit. Misleading.
The staff doesn't really want to be there. Barman couldn't be asked to serve us, or pick up dirty glasses (took him 2 hours to come out from the bar area to the terrace to pick up glasses left behind). Bar has zero atmosphere. Restaurant staff told us they are full until 8:30 so we had to eat elsewhere - we came back to the bar around 8 and they restaurant was empty. So they just didn't want us there.
Breakfast - super disappointing - just scrambled egg,no other egg options. Scrambled egg looked like it's been there for a few days.
Coffee - filter or nescafe instant,I did laugh out loud! No proper coffee machine.
Didn't even provide a bottle of water.
Pillows - absolutely disgusting, one super flat and one filled with small bits of god knows what.
Shower head was so full of limescale - water barely coming out.