์์ฝ: ํ์ ์ ์์ผ๋ฉด ์๋ฉ๋๋ค. ์ฒดํฌ์ธ์ ์์ด์ปจ ๊ณ ์ฅ๋๊ฑฐ ๋ง ์ํด์ฃผ๊ณ , ์ต์ผ๊น์ง ๊ณ ์ณ์ค๋ค ์ฝ์ํด์ ํ๋ฃจ ๋ฌถ์๋๋ ์๋ฆฌ์
์๊ฐ ์์จ๋ค๊ณ ๋ฐฉ๋ฒ์ด ์๋ค๊ณ ํจ.(์ฒ์์ ํํฐ๋ฅผ ์คฌ์์, ์ฐฝ๋ฌธ์ด๊ณ ์๋ฉด ์์ํ๋ค๊ณ ํจ)
๋์ ํ ์๋๊ฒ ์ด์ ํ๋ถ์ ์์ฒญํ๊ณ , ํ๋ถ์ฒ๋ฆฌ ๋ค๋ฌ๋ค๊ณ ํด์ ์ฒดํฌ์์ ํ ๋ ์ด๋ป๊ฒ ํ์ธํ๋๊ณ ํ๋๊น ๊ฑฑ์ ํ์ง๋ง๋ผ๋ฉด์, ์ต์คํผ๋์๋ ํธํ
์ค๋ท์ปด์ ์ ์ฒญํ๊ณ ์ ํ์ค๋ฉด ์ ์ฒ๋ฆฌํด์ฃผ๊ฒ ๋ค๊ณ ํจ.
ํ๊ตญ์ ์์ ํธํ
์ค๋ท์ปด์ ํตํด ํ๋ถ ์์ฒญํ๋ ๋ณธ์ธ์ ํฌ์ง์
์ ํ๋ถํ์ ์ ํ ์ ์์ผ๋ฉฐ, ๋๊ฐ ๊ฐ๊ณ ์ํด๊ฒฐ๋ ์ค ์์์ผ๋ ๊ด๋ฆฌ์๊ฐ ๊ฑฐ๋ถํ๋ค. ์ด๋ ๊ฒ ํผ๋๋ฐฑ ์ฃผ๊ณ ๋ณธ์ธ์ ์ต์ ์ ๋คํ๋๋ฐ ๋ฏธ์ํ๋ค. ์์ด ์ปค๋ฎค๋์ผ์ด์
์ ์ด๋ ค์์ด ์์ด์ ๊ทธ๋ ๋ค๋ผ๋ฉฐ, ํ๋ถ์ ๊ฑฐ๋ถํจ.
๊ณ ๊ฐ์ ์ฒ ์ ํ ๊ธฐ๋งํ๋ ํธํ
์.
Don't be fooled by high ratings. They deceive customers.
Note that, I had checked in August 7th. That day was very hot
1) When I check-in, Manager didn't say air conditioner break down in all rooms.
After I ask Why I coudn't turn on air conditioner remote, She(manager) said to me air conditioner break down. And then,She gave me heater for to avoid hot, Becasuse She knews that is electric fan.
2) Managers of Boutique Centrale Palace didn't keep promise.
Althogh I thought unfair, I decided to stay. Because Managers promised that to repair it by tomorrow.
However, Even after the next day, air conditioner was not repaired,
She said "I requested the vendor for repairs but they didn't come. I don't know."
So, I thought carefully and politely requested a refund of remaining 3 nights
At that time, She(manager) alloewed a refund after checking with another administrator in cell-phone
However, When I returned home and asked confiming a refund, She replied to me that didn't promise guarantee a refund because admin manager refused to refund
In conclusion, The worst customer service ever
