The staff was kind and helpful. When our room was cleaned, dirty towels were removed, but new towels weren’t always replaced. We found rodent feces on the floor. The front door was warped, and the balcony door didn’t seal, allowing a small opening. The pool was nice and refreshing. The coffee at breakfast was sometimes room temperature, but the fresh fruit was amazing. The included breakfast needed improvement most of the time. The laundry service was handy, but some items weren’t completely clean, and once we got someone else’s shirt. The hotel sent a tuktuk driver to the airport to pick us up, and we continued to use him the entire time. He did an awesome job! If improvements are made, we would be happy to stay here again.