When we first pulled up to the property and saw the street block is covered in graffiti we were a bit worried but the minute you are greeted by Ursula you feel so welcome and cared for. Ursula and her son, David, are wonderful hosts, explaining the area, the coffee machine, kitchen use, etc. The area is very convenient with tram & taxi stand less than a block away. The room was spacious and comfortable, very clean, with a large, very clean, very nice bathroom and big closet. A big window looked over the square. We loved getting b’fast right outside our room, so easy, and could make a cappuccino/espresso and a snack in the afternoon. We had good dinners at restaurants in the area behind the hotel, a very lovely area, and much quieter than the area across the street which also has many cafes, and shops, but is more crowded. Despite a lot of graffiti on the buildings the area felt safe to us and we were very comfortable walking around at night. Ursula helped us with our luggage and had a car arranged to the airport (55 euro, very much worth it). We hope to return as there is so much more to see in Rome and this was a wonderful place to stay!