Looks great on the outside, the room was nice. Bathroom could use an update. Virtual check in was different but effective. Overall a good stay
Mark
Mark ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 21์ผ
Junior suite was very roomy. The hotel is centrally located. Can walk to downtown restaurants and stores. We have stayed there four times and would definitely return.
Timothy
Timothy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 21์ผ
john
john ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 21์ผ
Why not to use Hotel.com/ Expedia group.
Never went there. Cancelled our trip due to unexpected death notification in our family. Called to cancel and requested a refund but was lied to by hotel.com reps along with expedia rep! Clear as day why they were hit with a huge lawsuit for online hotel booking wrong doings! The hotel was not much help either! Waited over three weeks for a response never got one.Heartless!
Marlon
Marlon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 19์ผ
Mole in the room
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 18์ผ
Week in Auburn
Shirley
Shirley ๋, ์น๊ตฌ์ 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 16์ผ
Great place for a great price
The facility is cozy and housekeeping took care of my room each day when I was out. The virtual check-in was odd but easy. Some sketchy characters outside but what can a hotel do about the people around it
James
James ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 12์ผ
Think Twice about this Place
When I checked in the amazing Puerto Rican woman was great, friendly, and informative.
I did deal with another lady because our keys where damaged and she was terrible, not friendly, doesn't know how to say thank you, please, or you are welcome. Another night she told us that it was nice that you got here by 11pm because I don't now how you would get back in your room. @ nights of getting keys fixed.
Jose A
Jose A ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 11์ผ
SUZANNE
SUZANNE ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 10์ผ
Not worth it.
This room was very shabby and dirty. Thank god the sheets were clean but everything else was grubby. Dirty dusty lamp, hair on the bathroom floor, something (soda) dripping down the wall. The TV was missing the HDMI cord and didnโt work but I told the front desk and they did fix it. The satellite box is screwed to the wall next to the TV.
Not a place I will ever stay again.
Heather
Heather ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 9์ผ
Amy
Amy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 6์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
17๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 2์ผ
James
James ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 1์ผ
Added city tax ???
Added a $4.05 "city tax" that I was not aware of. Reviewed itinerary, which indicated all taxes and fees included.
Bruce
Bruce ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 21์ผ
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 21์ผ
Claire
Claire ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Excellent place, hate automated check in. Sucks
Fred
Fred ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 14์ผ
Good Place to Stay
It was a good stay. Staff were very helpful. The Inn is pretty dated and rooms are a little small. Bathrooms need updates and remodeling. Everything was clean and the staff was great. Disappointed that they did not have complimentary breakfast
Charles
Charles ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 12์ผ
The CHECK-IN is BRUTAL!!! Too many corners cut
No front desk at all. You feel like you're in prison, waiting with 3-4 families to use a single kiosk. At least put in a few more if you're trying to save the $20/hr in hiring a nice local person, put multiple kiosks as it takes min 15min per room IF you have a reservation. If not, it takes up to 30m as the scanner on it is constantly falling and guests then need to type everything in on a failing touchscreen. It took us 45min to get checked in with only 1 person in front of use (no reservation) and by the time we were done, there were 4 more groups behind us piling up in the cramped front door area and it felt like prison.
Besides that, the A/C seems to be hacked so it keeps turning off so we had to wake up and keep turning it off and on the first nite. The maintenance guy even said 'this is modified on purpose'. That's just shady and it was the entire of the theme of this place:
Purposely cutting corners to save $5-10 each room.
It's really sad as the rooms and building are nice enough to be a 3star tbh, if they just treated it that way. The workers seem ok but there's no sense of hospitality at all as they are more annoyed when you ask them for anything like missing towels in room (only 1). I don't believe this to be the workers fault but the tone set by management. Wifi is unusable so both my kids had to tether from my room. Parking is impossible after 10p.
Location, rooms (and beds) and building are great. Everything else horrible but fixable if they actually cared.
Fang
Fang ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Would stay again.
We had a nice stay here. The receptionist was very friendly and pleasant. The bed was amazingly comfortable and I'm really picky about beds because of chronic pain. I slept GREAT. There wasnโt breakfast as advertised but there was coffee in the lobby in the morning. It was too much for what it was but itโs very obvious that the building is being taken care of and that the folks running it are working hard to make a nice stay for their guests. Would stay again.
Jessica
Jessica ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 2์ผ
Service gets less than 5 stars for virtual check-in. While the person who handled it was fine and the issue was not with her, the lack of the personal touch detracted from our stay.
David
David ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 1์ผ
It was weird using a kiosk in a small lobby to register and took longer.
Alison
Alison ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 29์ผ
Auburn NY
If the property was non-smoking, people werenโt being compliant, but our room was fine. It was nicely decorated but I couldnโt help worrying about the โdipโ in the bathroom floor with the loose tiles.
Older property that the owners are doing the best that they can, and if they succeed, it will be a gem!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 23์ผ
No clerk,check in by screen, extra fees, couldnโt understand person on screen