Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433
What's nearby
Batam Centre Ferry Terminal - 8 min drive - 6.8 km
Batam Centre - 8 min drive - 6.8 km
Grand Batam Mall - 9 min drive - 8.7 km
BCS Mall - 10 min drive - 8.7 km
Harbour Bay Ferry Terminal - 13 min drive - 11.9 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 19 min drive
Singapore Changi Airport (SIN) - 19.1 miles/30.7 km
Seletar Airport (XSP) - 25.9 miles/41.7 km
Airport shuttle (surcharge)
Restaurants
Restoran Sederhana - 4 min drive
Resto The Central Sukajadi - 5 min drive
Coffee Town Kaya Toast - 17 min walk
ICBIC Cafe - 18 min walk
Ayam Penyet Ria - 15 min walk
About this property
Panbil Residence Serviced Apartment
Panbil Residence Serviced Apartment puts you within a 15-minute drive of Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs, or mani/pedis. There's an outdoor pool and a poolside bar, and apartments get the details right with premium bedding and rainfall showerheads.
Languages
English, Indonesian
At a glance
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Sauna
Steam room
Full-service spa
Massages
Spa services
Body treatments
Manicures and pedicures
Body scrubs
Internet
Free WiFi
Parking and transportation
Free self parking on site
Roundtrip airport shuttle (surcharge) from 11 AM - 7 PM
Airport shuttle at scheduled times, on request
Family friendly
Children stay free (see details)
Children's pool
Kitchenette
Refrigerator
Stovetop
Electric kettle
Dining
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Bedrooms
Premium bedding
Bathrooms
Shower
Rainfall showerhead
Slippers
Towels provided
Free toiletries
Hair dryer
Living spaces
Living room
Sitting area
Entertainment
55-inch LED TV with cable service
TV in a common area
Outdoor areas
Balcony or patio
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible spa
Wheelchair-accessible pool
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Daily housekeeping
Safe
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Free newspapers (lobby)
Convenience store
Hair salon
Things to do
Fitness center
Ropes course on site
Free bicycle rentals on site
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
334 rooms
16 floors
1 building
Built in 2017
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments, and manicures and pedicures.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 150000.00 per vehicle (roundtrip)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Does Panbil Residence Serviced Apartment offer free cancellation for a full refund?
Yes, Panbil Residence Serviced Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Panbil Residence Serviced Apartment?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Panbil Residence Serviced Apartment?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Panbil Residence Serviced Apartment?
Yes, there's free self parking.
Is airport shuttle service offered by Panbil Residence Serviced Apartment?
Yes, an airport shuttle is available from 11 AM to 7 PM on request. The charge is IDR 150000.00 per vehicle roundtrip.
What are the check-in and check-out times at Panbil Residence Serviced Apartment?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Panbil Residence Serviced Apartment and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Panbil Residence Serviced Apartment also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Panbil Residence Serviced Apartment?
Yes, there's an onsite restaurant.
Does Panbil Residence Serviced Apartment have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop and a refrigerator.
Does Panbil Residence Serviced Apartment have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Panbil Residence Serviced Apartment like?
Panbil Residence Serviced Apartment is a short 3-minute walk from Eska Wellness Spa and 18 minutes' walk from Panbil Nature Reserve.
Panbil Residence Serviced Apartment Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jun 30, 2024
Nice apartment
Hong Wei
Hong Wei, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2024
The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Jimmy
Jimmy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
Wei Chung
Wei Chung, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2024
Wonderful return 😍
Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember!
Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love!
Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries!
Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal!
My wife and I really enjoyed our stay, and would love to come back!
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2023
Panbil Residence Serviced Apartment Batam,
used as base before joining vessel
Rupert
Rupert, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2023
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Josie
Josie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2023
Very nice staff
Greg
Greg, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 22, 2022
Awesome Stay
Superb stay - family love it so much.
Will return for next trip.
Moleya
Moleya, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 4, 2020
Mohd
Mohd, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 28, 2020
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 28, 2020
Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 27, 2020
Amran
Amran, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 26, 2020
This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart .
Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi .
Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty .
Sorry to said this hope I don't come to this hotel again
Thank u
Ravindran
Ravindran, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2020
There was nothing I dislike about my stay. Enjoyed every bit of it
Seri
Seri, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 5, 2020
Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza.
Lake view and the town view was superb.
Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 17, 2019
Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 7, 2019
Overall an excellent experience.
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2019
nice view and value for money property
Will stay here again for next trip
Ray
Ray, 1-night family trip
Verified Expedia guest review
6/10 Good
Dec 1, 2019
The room were dirty , the bed is ok . Overall Housekeeping need to improve
Wai
Wai, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Nov 19, 2019
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Nov 18, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Nov 18, 2019
Nothing unique. The air con position was put of place. Cant feel that much when on bed.
GK
GK, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 17, 2019
Panbil has changed since last year and I was abit disappointed with their facilities. The water in the bathroom was stuck and the breakfast was not so good as compared to last time. Nevertheless, the room is nice and we were upgraded to a bigger room
Eric
Eric, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 11, 2019
ROSNI
ROSNI, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2019
Looks OK, until you look deeper
Lobby gives an OK impression. Room looks OK at first glance. Then u see the stain on e sheets, blood on the pillow, ball of hair in the shower room, the list goes on and on. If u are not into hygiene, then this place is affordable enough for u.