토닉 호텔 두 루브르

The location is amazing but the service is not great. The room wasn’t too clean (specifically the bathroom) and honestly I was very upset that in the middle of a global pandemic of COVID-19 the owner wasn’t flexible and charged us a $50 penalty fee to change our reservation dates even tho we let them know at least two weeks in advance. Our flights were changed by the airline and they hotel was not accommodating or understanding given what is happening in the world and that airports were barely open so there were many changes we couldn’t predict. The penalty fee was just not ok. Not worth the stay honestly.

Refer to my post yesterday covering the first 2 days of my extended 3 day stay. Staff and location superb, room was good but very noisy on Saurday night, (Thursday and Friday nigh noise was not a problem).

Locstion was perfect for my purposes. Staff were excellent in every respect. Room was good but was terribly noisy on Saturday night. Would stay there again, 100% but would request a higher floor as opposed to the ground floor room l had.

Super friendly people !!

This is not a good place -everything was either broken or dirty. As the images show the curtains were falling down, the aircon unit had wires exposed, the shower just shouldn't exist! That along with other things such as the glass wardrobe doors broken, thermostat loose on the wall. I'm not a particularly fussy traveller but this place was shockingly bad....

Apart from being run down and in complete need of a refurb, I find it unacceptable that it has a problem with Rats that has not been dealt with. Seeing a rat on the stairway was traumatic Ironically only used stairs as the lift built for one person was not working. Could not open door on 4th floor. Is there even a cleaner?? Paid £165 for one night. Was expecting standard level of comfort and cleanliness . Disappointed that this was not the case. Location perfect . This could be a great hotel if all of these problems sorted.

I wouldn't recommend this hotel. I didn't challenge the room we stayed in and I don't even know why. Now when I checked the booking confirmation I realise we were put in a much smaller horrible dated room. We booked a 12sq m room with a city view but in fact were settled in a 6-7sq m room with no view, you could barely walk around the bed. The hotel overall needs a full refurbishment, carpets throughout the hotel are disgusting and old. We paid €600 for 3 night, and it's absolutely shocking what we received for it, an absolute rip off. It's a lesson for me for the future. If something doesn't feel right - challenge it.

The hotel was full even when I had a reservation, so they send me to a different hotel. The idea to be in this hotel was to be closer to the center and the places I want to visit, the new hotel was over 30 minutes walking so you can imagine. The other hotel was not what I was expecting, since I was under the impression it would be same quality that this one. You can read all my other reviews I usually don’t complaint, however I hate this situation.

The hotel is in Paris center. You can walk to many different locations. The room is clean and the service is good.

This was HORRIBLE. There is a bar that is underneath the rooms, open until 5 AM, loud music, people screaming, partying, revering cars all night, and cigarette smoke wafting up. There is no air conditioning, making it unbearable- making it absolute to open windows. The bathroom was GROSS- broken dirty tiles, mold and mildew. The elevator was broken 2 out of the 3 days. We didn’t sleep for the 3 days we were there. This was not represented correctly at all. STAY ELSEWHERE NO MATTER WHAT!!!