프린세스 로열 오션프런트 리조트

Just bad

Checkin in was 5'oclock, in winter??? Before midnight, I went to get another drink and found dead bugs in my cup. Later when in the bathroom, I noticed tiny ants all over the floor. That's what the bugs were that were in my cup .Called the front desk and they "upgraded" us to another room. An upgrade meant getting a double queen instead of the king I booked. It was midnight, so it was too late for me to complain, I was just tired. In the morning, went into the bathroom and guess what? Ants again in this room! Husband spoke to manager and they did offer half off our stay. Guess that makes up for having bugs in my drink. I would NEVER stay here again. Also, checking in, the lady who checked me in was in a mood and seemed like she didn't want to be there at all.

1박 여행, 2021년 12월 31일

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my reservation included a bottle of wine and $10 credit which I did not get. I went to the front desk and they told me the kitchen was closed and they weren't sure there was anything they could do. My takeaway was that it is false advertising.

Julissa, 2박 여행, 2021년 12월 24일

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Shower

The only problem I had with the place was the shower would not stay adjusted to a comfortable level it kept going from ice cold to scalding hot

Donald, 3박 여행, 2021년 12월 6일

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Nice but not much sleep

The beds are extremely uncomfortable! My entire family of 5 woke up multiple times throughout the night and didn’t sleep well at all. Room size was huge compared to others. Staff was kind and pool is very nice.

3박 가족 여행, 2021년 11월 26일

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Relaxing

The stay was relaxing the room was clean and the staff was friendly

Margie, 4박 가족 여행, 2021년 11월 24일

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Book responsibly

Overall the location is great. Its right on the water. And has a great spa on site. However we did have ants in our room. And our water took a while to heat up when trying to shower. On site gym isnt much but there is a gym a mile away that gets the job done called Coastal Fitness. If it weren't for the ants and water situation I would recommend heavy but i book with a back up in mind

Michael, 5박 여행, 2021년 11월 9일

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Autumn 🍂 Stay

Booked a standard room. Stayed in late October. If space was available in a non sold out hotel would have appreciated a room upgrade with a view for a loyal guest. There was Oktoberfest celebration in the pool area. Should have been offered to all guest not just the guest who paid for a better room (was only 10$ Difference in price) if I saw that information when booking I would have spent the money to partake in the dinner and fun.

Amanda, 1박 가족 여행, 2021년 10월 23일

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Filthy

Room was not clean. They moved us to another one and that was just as bad. I will never stay there again. They didn’t offer anything to us except a free room in the future. I will not stay in that dump ever again.

Mark, 1박 여행, 2021년 10월 21일

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Good location but very dated hotel

Although the front desk folks were very helpful, there is no room service, the beds were too hard, the pillows were old and lumpy, and the shower alternated between scalding hot water and freezing cold water. This hotel needs a major overhaul. The location is good but that's not enough to get me back again.

Patricia, 3박 여행, 2021년 10월 20일

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Princess Royal remains our go to place in OC.

Stay was great primarily because of the weather. Overall we are pleased with the Princess Royal and will continue to visit annually. We liked the Additions since our last visit in 2019: Online checkin, Coffee shop, Gift shop, updated TV. Hotel staff was excellent: front desk, housekeeping, Coffee and Gift shop. Rooms need some updating: sticky screen door, leaky toilet, noisy HVAC unit, TV channel guide/info not loaded.

5박 여행, 2021년 10월 17일

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