Very clean but definitely some maintenance issues. Several broken floor tiles in the bathroom, for example. Front desk person lacked professionalism in her appearance and communication. We checked in at 10pm so maybe she was the B team but for $200 a night, do better. Super clean and comfortable though.
Michele
Michele ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 19์ผ
The unit was clean but the carpets were filthy
Karalee
Karalee ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
Paul
Paul ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 10์ผ
Pete
Pete ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 27์ผ
the hotel itself was in need of an upgrade. got there early for check in to be able to go in the pool and the water was greenish. the hot tub water was kind of foggy and gray. the beds were comfortable, the mattress on the pull out couch was paper thin and yellow. the rooms were big but the tv was so small.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
Compassionate to meet needs
This was the perfect location for our mini family getaway. We thoroughly enjoyed the pool, and our beds were super comfy. We had an emergency and my husband had to take my son to the emergency room late the evening we stayed. Since I was left without a vehicle with my daughter, the woman at the front desk so kindly extended our checkout time to wait on someone to pick us up. We ended up checking out early, but I so appreciated the accommodation to our emergency.
Jessca
Jessca ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 2์ผ
Lura
Lura ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 28์ผ
One night stopover in Carson City
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 27์ผ
Dirty, broken and lacking
Very disappointed in the lack of quality at this hotel. We had a 2 night stay and our room was not cleaned the 2nd day. The breakfast was not only poor, but many items were not available (yogurt/eggs/milk). They had a heavily leaking pipe the whole time and it was disturbing to see the massive amounts of water being wasted. The hallways and stairwells were dirty. Do not recommend!
Melodee
Melodee ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 21์ผ
Jorge
Jorge ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 21์ผ
Janet
Janet ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 18์ผ
Daniel
Daniel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 14์ผ
Customer service was terrible and the rooms below average. I asked for a rollaway bed and they did not have one available. There was NO smoke/CO2 detector in the room and there was a big water infiltration under the window. I asked for bedding for the pull out sofa but they had no pillows. The manager was not on the property when I asked to talk to someone else and I was told by the front desk staff that there was nothing they can do. The manager was supposed to get in touch with us in the morning but never received a call.
ramona
ramona ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 14์ผ
Check a cardboard box for vacancy first...
Let me start by saying I never leave reviews, but this one required one. We stayed here for a family trip in to Reno area. The hotel is dirty. The light above door was broken. Inside the room, the USB and electrical outlets looked like someone have purposefully broke them. The pillows smelled like they had been used, and we even found a used pimple patch on the pillow case. The beds were uncomfortable. In the morning, the food ran out at 8a even though breakfast ended at 930a and staff did not appear to be interested in fixing that despite many people waiting. Food that was available did not taste good. We left for a couple hours and came back and the trash can out front was just as full and overflowing as when I left. My daughter heard the front staff cussing as they talked about not answering a phone that kept ringing and ringing. Just horrible place.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 13์ผ
The desk staff were rude to all customers we saw them interact with as well as us. The room was not very clean. They had no extra bedding for the sofa sleeper in the room and when we asked they didnโt have any pillows to use for it. Breakfasts were not great. Garbages out back were overflowing. The room next to us was blaring their TV full blast from 6pm until 9 am the next day and the staff were unable to address.