Locating the office was a bit of a hunt. there wasn't a door marked as office, made a call and found it with the help of the lady at the desk. Sorry I can't remember her name. Chek in was easy our room was clean and had a pleasant sent to it, The bed was very comfortable, did not move from where I fell asleep to when I woke up. Never felt the bed move when Terry got up to use the bathroom. I really love the little blue pillow, I'd like to know where that was purchased. The shower had great pressure and temp. The towels were surprisingly very soft, unlike the ones at other hotels where they appear soft but scratch the crap out of ya. great room for a quick get-a-way not fancy but very comfortable. would recommend a chair to sit on for shoes and socks. The bed is a little too tall for height impaired persons.