디 임페리얼 하와이 리조트 앳 와이키키

팜스위트룸 숙박 5인가족 침실 넉넉하고 전반적으로 만족하엿습니다 재방문한다고해도 이숙소애 묵을거같아요

어른 4명, 아이 2명 숙박을 했습니다. 방이 작을까 걱정을 했는데 침실에 있는 침대 1개, 거실에 있는 벽침대 1개와 소파침대1개로 아주 편안하게 지냈습니다. 종업원들도 매우 친절했습니다. 하와이에 온다면 강력 추천합니다.

얼리체크인도 해주시고 침대도 쇼파베드 머피베드도 다 쿠션감이 좋아서 편안했어요. 깨끗하고. 위치는 말할것도 없구요

Did a staycation for one night. The staff was beyond amazing and it felt like we had the whole hotel almost to ourselves. Can’t wait to stay here again.

It was a excellent hotel.

Great location, staff helpful, rooms were a good size and clean and fresh. Mattress wasn’t great but ok. Overall I would definitely stay there again

Our stay was fine. The disappointment was the kitchenette. It was extremely unsafe. Immediately above the kitchen sink is the only electrical outlet in the entire kitchen. How this pasted inspection is beyond my wildest dream! Then the microwave is situated in the center of the cupboard and sticks out so far that reaching anything below it is almost impossible without hitting your head to it. I manage to walk into it only twice in the 12 days we were there. This booking was done well in advance (like more than 6 months, so I would think we could have been given a better room. I know they do have better rooms than what we were given. Very disappointed. I will definitely check the room before accepting it in the future . I feel we were taken advantage in this situation.

It is always hard to find somewhere in Waikiki that is in a great location for a reasonable price that has a kitchen. Unfortunately it wasn't really a kitchen, it had a microwave and a small fridge and one glass bow to cook anything in. The view from the balcony was great, the noise a bit off putting from the other hotels (i.e. the back of those hotels air conditioning systems).

Friendly staff. Great location. Strange hot tub situation. Nice but tiny pool.

Male at check in counter was unfriendly. Did not say hello. Only requested iD and credit card. Pointed out all the things we could not do like smoke, use members' club, etc. Told me he could not guarantee early check in & did not volunteer to check on it until I asked a second time. Felt like a greeting/check-in at a low class establishment. The ladies at the counter on other encounters were much more welcoming and helpful. Also had a issue with our room having smoke in it. The manager was helpful in getting our third person relocated to other room at a discounted rate, but did nothing re our room rate; we would not have rented a unit for 3 if we had known only 2 of us would be staying there and feel that a price adjustment on our room should have been made. Currently a second charge for our room is pending on my American Express Card; hopefully this charge will not go through as the room as already been paid for once.