"The complimentary breakfast buffet was absolutely amazing. Exceptional quality food, wonderful ambiance, and features dishes from around the world (US, South Asia, East Asia, Europe). The only reason I'd ever come back is for the breakfast and view of Bangkok from the balcony (which is now closed off for safety).
Other than the food, the room, carpets, and TV were old. The TV was small, often didn't work with the remote, and had limited channels. Carpets were quite old and I wouldn't walk barefoot on them. The kitchen area had stovetops but no pots. And the fridge had coke products they charged you for. Overpriced laundry.
I would only recommend this place for rich people that love being pampered and catered to round-the-clock. If you are independent, you might find it irritating. When you walk in, they have strongly scented flowers in the lobby. The scent was overpowering. When I reached the room, it was huge but again, old carpets, old appliances, and not that impressive except the spacious size. Within 10 minutes while I was undressing and almost nude, staff just walked into my room unannounced to bring complimentary beer and chocolate. Yikes.
In the hotel bars, everything was overpriced for Thailand's standards. They hike prices to match NYC standards which honestly defeats the point of vacationing in a lower-income country like Thailand. They also charge a $300 USD deposit when you check in. Ridiculous for Thailand. "