Waited in line for 20 mins. Front desk agent was berating the lady in front of me. She then went to help me and let me know she only had smoking rooms available or I could get a room at the Golden Nugget down the road. I asked how long it would take and she flipped out on me to and told me to go stand in the corner with the other lady. The manager showed up and somehow miraculously found rooms for me, the other lady, and another guy. The front desk agent lied and said we were all mean to her when we were calm and she ran away crying. It was bizarre. Other guests were waiting for towels 20 mins. This is all at 9 pm. Many rooms are filled with 8-10 partying adults or large families that size with the door open hanging in the hallways. My room is next to an exit at the ground floor and a stairwell, neither is locked and both slammed shut loudly all night while people went in and out. Roaches were crawling on ground and in my stuff. Front desk told me it was normal they come inside and she couldn't do anything about it. I could leave if i wanted to. Two women had a verbal altercation outside my door. A man staying across from me also had a dog that started barking in the hallway so he beat his dog outside my door and screamed at it. I slept in my clothes with towels on top of the bedding. It was so dirty. Pillows stained, sheets stained with holes, smell to room, dirty bathroom. It was so expensive for how gross and unsettling it was.