the room had massive noisy on first day, the room was behind of the elevator, so i could hear that machine cracking sounds all day long. no way to sleep. so i called reception at night but they said they cant change now have to come in the next day morning. so they changed but then i got bitten by bug (pharmacy said its spider bite) however, most of the staff wasn't that helpful, when I asked where I can get PCR test close-by hotel, even he didn't know.. could look up and help? since mostly was in french.. but his answer was "I don't know, you should go to the pharmacy and ask there" very helpful, no intention to get involved to help.( i dont know the staff's name but who worked at the night shift on 6th of dec, big guy)
anyway one staff was very kind and help on my last day.
hotel it self was very reasonable price with good location. but staff should get improve their service.